Frequently Asked Questions


Where is the St. Charles Convention Center located?

We are located at 1 Convention Center Plaza, in St. Charles, Missouri 63303. We are attached to the Embassy Suites at the intersection of Veterans Memorial Drive and Fairgrounds Rd, 1/4 mile west from S. Fifth Street. For driving directions, please click HERE.

What jobs are currently available?

To learn more about our current job openings, please click HERE. You may also search jobs using Comcast Spectacor’s online job portal, Teamwork Online, by clicking HERE.

How can I contact the convention center?

You may call the main line at 636-669-3000 during normal business hours or click HERE.

How do I book space?

You may call the main line at 636-669-3000 during normal business hours to be redirected to the appropriate sales manager. Click HERE to fill out the online “Request for Proposal” form and a sales manager will be in contact with you soon.

Where can I park? How many spaces are available?

We have over 1,200 FREE parking spaces at the venue, with the majority of them being located around the back of the building on the lower level. Click HERE for more information. 

Where do I get driving directions?

Click HERE to get driving directions from various routes in the area.

Do you have Wi-Fi?

Yes, we do have Wi-Fi here at the venue. The nature of the event you are attending will dictate availability and cost. For more information on our wireless capabilities, you may call 636-669-3000636-669-3000 and ask to speak with a member of the events department.

Is there a restaurant onsite?

Yes, there are food outlets that are on-site, but the nature of the event you are attending will dictate whether or not these food outlets will be open and available to you. If you are attending a public consumer show, there will be food outlets open and available. To confirm what will be open during your stay, please call 636-669-3000.

Does the convention center have a business center?

Yes, there is a Guest and Business Services Center here on site, and generally, if there are events in house, this area is staffed. For more information on this Center, please click HERE.

What is the convention center’s economic impact?

The Saint Charles Convention Center hosts over 300+ events annually, brings in approximately 250,000 people through the doors, and contributes around 20,000 hotel room nights to the local St. Charles economy. Utilizing an industry formula provided by the St. Charles Convention & Visitors Bureau, the Center has an Estimated Economic Impact (EEI) of approximately $6 – $7 Million annually as a result of events hosted at the venue.

Is catering available?

Yes, catering is available and is provided exclusively in-house by the St. Charles Convention Center. It is prohibited to bring in outside food & beverage. For more information on our catering options, please click HERE.

What is the total meeting space?

The St. Charles Convention Center has approximately 65,949 square feet of total meeting space in the form of two ballrooms, an exhibit hall, five meeting rooms, a conference room, and an executive boardroom. For more information on our space, please click HERE.

Some of my exhibitors would like to provide attendees with samples of food, soda and wine. Is this allowed?

Sampling of food & beverage items are allowed in portions no greater than 2 oz. in size and should be distributed by the exposition sponsoring organization or exhibitors. The samples must be manufactured, processed, or distributed by the exhibiting firm. Sampling of alcoholic beverages requires special arrangements and authorization from the facility. Please contact the Food & Beverage Department at (636) 669-3015 for guidelines.

What is included in the room rental fee?

The first one time event set (i.e.; conference, theater, classroom or round tables), one skirted registration table and one skirted head table per room and one lectern per room (as inventory allows).

How far is the airport from the convention center and what type of transportation is available?

Lambert St. Louis International Airport is approximately 10 miles east of the St. Charles Convention Center. There is no transportation provided strictly by the Convention Center. Depending on your transportation needs, we do have preferred transportation partners that you can utilize. Please call 636-669-3000 for more information.

Which hotels are closest to the convention center?

Please click HERE to learn about area hotels in St. Charles.

Where can I find directions and a map to help me navigate around the city?

The St. Charles Convention & Visitors Bureau has all the information you need to make your stay in St. Charles as comfortable and accommodating as possible. You may contact them by calling 636-946-7776 or by visiting them online at www.HistoricStCharles.com.

Can you recommend a good restaurant?

Please click HERE for a map of area restaurants in the St. Charles Area. 

What can I do in my free time?

Please click HERE for a map of area attractions in the St. Charles area.

What is the current weather?

Please click HERE to see the current and forecasted weather conditions for St. Charles, Missouri.

Who do I contact if I have special needs?

You may call the main line at 636-669-3000 during normal business hours or click HERE to contact us online.

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Exhibitors Love Us

Whatever event you're exhibiting at, the Saint Charles Convention Center will meet your needs and requests perfectly.

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Plan Your Event

With our ballrooms, meetings rooms, and exhibit halls, we have the perfect space for you.

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Sustainability

We are committed to sustainable industry practices and can make your event green. 

Sponsors