Event Manager-Fulltime

  • Serve as liaison between venue and tenants.
  • Explain policies and procedures to tenants and the public.
  • Consult with tenants, providing venue's technical capabilities.
  • Prepare venue for client use by obtaining appropriate information and requirements from client.
  • Prepare event resumes and scaled room diagrams for distribution to appropriate staff.
  • Receive and respond to complaints from clients and the public or refer them to the Director of Events Services.
  • Monitor assigned events, as they interface with other events and activities scheduled in the venue.
  • Determine event staffing levels and coordinate scheduling staff, including Ticket Office personnel, Event Security, and Guest Services desk personnel.Finalize client’s event details.
  • Assure that the event areas are set-up in accordance with lessee agreements, safety, fire, and health codes.
  • Make or arrange for last?minute adjustments in room or equipment set?ups at the request of lessee and prepare accurate statement of additional charges.
  • Functional supervision of all event support staff including Operations Department crews.
  • Notify Director of Operations of equipment in need of repair or replacement.
  • Prepare event summaries noting attendance, times, significant problems, etc.
  • Act as Manager on Duty for the department.
  • Provide excellent customer service assistance to internal and external clients.
  • Exemplify the SCCC and Spectra customer service principles
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