PT Guest Services

  • Interact with attendees in a courteous and professional manner.
  • Receive and respond to public inquiries and resolve customer complaints or refer the complaint to the Event Manager.
  • Operate basic office equipment; the Information Desk may occasionally be designated as a limited-service Business Center.
  • Ability to perform mathematical calculations involving cash.
  • Provide excellent customer service assistance to internal and external clients.
    • Exemplify the SCCC and Spectra customer service principles



  • Basic computer proficiency.
  • Knowledge of local area and local businesses.
  • Work effectively in a service oriented environment, subject to frequently changing priorities.
  • Understand the organization and operation of the convention center to assume assigned responsibilities.
  • Establish and maintain effective working relationships with those contracted in the course of work.



  • Must be 18 years old.
  • Willingness to work weekends, evenings, and holidays.
  • Position is on call and event driven, with no guaranteed number of hours
  • High school diploma or equivalent GED.
  • Basic mathematical abilities.
  • Basic telephone skills.


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